POSITION TITLE: Account Manager
REPORTS TO: Operations Department
CLASSIFICATION: Exempt
DATE: May 2025
EEO CLASSIFICATION: Professionals
POSITION SUMMARY:
The primary responsibility of the Account Manager is to maintain relationships with our valued clients by helping them with their insurance protection needs. Account Managers manage a portfolio of accounts, ensuring their satisfaction, and the retention of those clients.
ESSENTIAL JOB FUNCTIONS & RESPONSIBILITIES:
SKILLS & COMPETENCIES:
Physical Demands: The primary language of First MainStreet is English. Excellent communication skills are defined as the ability to actively listen for total comprehension, ask questions that enhance the understanding of a certain topic, and relay information and/or instruction in a descriptive and understandable fashion in both written and verbal forms. Occasional lifting up to 20 lbs. may be necessary from time to time. Must be able to sit for long periods of time, view a computer monitor, and type (up to 8 hours a day). Specific vision abilities required include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
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