Client Success - Advertising Agency Job at Video Power Marketing, Salt Lake City, UT

VzN5Q0ltemxxK2t0VmhFZGt1a2IxTFI3SkE9PQ==
  • Video Power Marketing
  • Salt Lake City, UT

Job Description

About Us

Video Power Marketing is a performance-driven video advertising agency specializing in YouTube Ads and Google Ads. We help businesses scale with data-backed strategy, strong creative, and disciplined optimization. We're built for people who care about results, client trust, and operational follow-through.

About the Role

We're hiring a Client Success Manager to own relationships and retention across a portfolio of video advertising clients. This role requires prior experience in a video ads performance agency, plus direct familiarity with Google Ads and YouTube Ads so you can confidently communicate performance, strategy, and next steps.

You'll be the primary point of contact for assigned clients, coordinating internally with media buyers/strategists and creative to ensure delivery quality, goal alignment, and proactive account management.

Key Responsibilities

  • Own day-to-day client relationships for a portfolio of YouTube/Google Ads accounts
  • Lead onboarding, kickoff calls, weekly/biweekly check-ins, and monthly performance reviews
  • Translate campaign performance into clear insights, recommendations, and action plans
  • Maintain high client satisfaction by setting expectations, managing timelines, and addressing issues early
  • Coordinate internal execution across strategy, media buying, creative, and operations
  • Track client requests, deliverables, and meeting notes in CRM/project management tools
  • Identify retention risks and escalation points early, driving solutions before churn occurs
  • Support renewals and expansion opportunities by surfacing performance wins and growth levers

Requirements

  • 2+ years experience as a Client Success Manager / Account Manager at an advertising / marketing performance agency (required)
  • Working knowledge of Google Ads and YouTube Ads (required)
  • Proven experience managing a client portfolio and running client calls independently
  • Strong grasp of core performance marketing metrics (CPA, ROAS, CTR, CPM, CVR, attribution basics)
  • Excellent written and verbal communication skills; able to simplify performance for non-technical stakeholders
  • Highly organized with strong follow-through across multiple accounts and deadlines
  • Comfortable working cross-functionally and driving accountability internally

Job Tags

Full time,

Similar Jobs

Delaware Nation Industries

Logistics Support (SME) - 506218 Job at Delaware Nation Industries

 ...DNI is seeking a qualified Logistics Support Subject Matter Expert (SME) to support the 700th Air Support Squadron (700 ASUS) Air Operations Center (AOC) at Langley Air Force Base (Ryan Center). The SME will provide full-spectrum logistics and supply chain support for... 

Capital One

Current PhD - Data Science Internship - Summer 2026 Job at Capital One

 ...Current PhD - Data Science Internship - Summer 2026 Key Role Details This is a full-time paid internship program spanning ten weeks from June through August 2026. Participation in the internship requires that you are located in the continental United... 

Global Patent Solutions, LLC

Trademark Fraud Investigative Analyst II Job at Global Patent Solutions, LLC

 ...expand our Team. Specifically, we are presently seeking motivated Investigative Analysts to work with us performing investigative research...  ...accountabilities include: * Reviewing incident reports, such as fraud and other law violations, strategizing on effective ways to... 

Plaskolite Inc

Maintenance Technician Job at Plaskolite Inc

 ...Job Description Job Description Position Title: Maintenance Technician Location: Zanesville, OH 43701, USA Job Category...  ...JOB SPECIFICATIONS Must have at least 5 years of industrial maintenance experience Willingness to use own tools Must... 

U.S. Nails

Nail Salon Receptionist Job at U.S. Nails

Nail Salon Receptionist Location Lancaster, PA : Job Title: Nail Salon Receptionist (Part-Time, Saturdays Only) Location: 2355 Oregon Pike, Lancaster, PA, 17601 Job Type: Part-Time (Saturdays Only) Salary: $14/hour Schedule: Saturdays, 9:00 AM - 5:00 PM Job Overview...