Job Description
BACKGROUND:
Kaizen Advance is a growing consulting company based in Atlanta, GA, specializing in connecting quality workers with work-from-home (remote) opportunities. We are looking for Client Support Agents to work from home and be the primary link between our clients' current and potential customers.
The Client Support Agent is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs and communicating effectively with team members within the customer service department of various Fortune 500 companies. This is an Independent Contractor opportunity.
JOB DUTIES:
Provides timely and accurate information to incoming customer order status and product knowledge requests
Processes customer orders/changes/returns according to established department policies and procedures
Provides timely feedback to the company regarding service failures or customer concerns
Partners with the sales team to meet and exceed customer service expectations
WHAT IT TAKES TO SUCCEED:
Outstanding problem-solving skills
Patience and empathy - an ability to manage stress and work under pressure
Excellent communication skills in writing and verbal with outstanding listening skills
Ability to provide knowledgeable, friendly, and professional customer service
Experience navigating and efficiently using program tools and software using technology
Basic computer skills
QUALIFICATIONS:
Must be a legal US Resident and Citizen
Must be at least 18 years of age
Must be able to pass a 7-year criminal background check
Must be able to work at least 15 hours (30 intervals) a week
No degree necessary – a great work-from-home opportunity for anyone ready to invest in themselves and work hard!
Previous customer service experience is preferred, but is not required
Windows 11 ONLY – No Chromebooks or Apple (Macs) allowed
16 GB RAM PC (Preferred)
Dual monitors
Noise-canceling USB headset
Hardwired internet connection (Ethernet; No Wi-Fi)
No degree necessary – a great work-from-home opportunity for anyone ready to invest in themselves and work hard!
You can create your work schedule to fit your needs, whether you want a full-time or part-time schedule
You have the opportunity to receive performance-based compensation or other incentives
You can work remotely
...Job Description Job Description Job Title: On-Call Unarmed Security Officer Location: Homeless Shelter, National City/ Downtown San Diego, CA. Job Type: On-Call/Part-Time Job Summary: Star Pro Security Patrol, Inc. is seeking a dedicated and compassionate...
...DESCRIPTION ~ An insurance client of Insight Global is seeking a Scrum Master to coordinate with their cross-functional Agile development... ...running weekly sprints and stand ups, presenting to executive level stakeholders, etc)~ Experience managing large-scale Agile...
...Description Job Summary C&T Electric is looking for a licensed Connecticut Journeyman Electrician to join our team. Responsibilities: Electrical installation - commercial and residential Follow all safety rules and regulations Maintain a clean and safe...
CDL Class C Driver OES Equipment, part of the DPR Family of Companies, is a fast-paced construction supply and equipment rental company serving... ...to the following:Pulling customer orders and loading company trucks.Delivering/receiving supplies and equipment from the jobsite....
...Overview On-Site American Sign Language (ASL) Interpreter in Burlington, IL! On-site Interpreter Position in Burlington, IL! Burlington area of IL Start date August 2025 for the 25/26 School Year Part-time hours: 20 hours per week / 4 hours per day /...