Job Description

Job Description FirstBank is seeking a Communications Officer to join its Corporate Communications Department. The successful candidate will support the Communications Manager in developing and executing organizational communication initiatives and programs. The Corporate Communications Officer will devise strategic approaches and produce explicit, impactful content in both Spanish and English to ensure alignment with the organization's goals. The Officer will also play a critical role in strengthening the Corporation's external communications capabilities, enhancing engagement with diverse stakeholders, promoting FirstBank's business priorities, social impact, and ESG initiatives, and elevating its corporate reputation. Responsibilities Prepares and executes comprehensive communications plans and assists the Communications Manager in developing and delivering an evolving communications strategy. Creates and implements public relations initiatives to support the Corporate Strategic Plan in alignment with marketing and institutional efforts. Conceptualizes and implements well-written communications strategies in Spanish and English. Develops and executes communication strategies to strengthen stakeholder engagement through digital channels. Maintains excellent media relations to maximize favorable news coverage. Ensures all external communications comply with applicable banking regulations, disclosure requirements, and brand standards. Monitors media, government, and the business community to identify possible issues affecting the Bank's reputation. Ensures all owned content across channels is accurate, relevant, and up to date. Leads editorial meetings with the Communications and Marketing writing teams. Actively participates in corporate committees to ensure that key messages impacting employees are communicated clearly and on time. Manages assigned budget, establishes measurable objectives, and constantly monitors results to adjust plans when necessary. Tracks and reports on the performance of communication efforts using data, insights, and KPIs. Supports the Communications Manager in the planning, coordinating, and executing special projects and high-profile events. Contributes to executive visibility by identifying strategic opportunities for thought leadership, public speaking, and media engagement. Strengthens stakeholder engagement through tailored messaging and prepares executives for media interactions. Identifies and manages sponsor-level relationships with strategically selected external associations. Coordinates with external agencies, consultants, and vendors to support communication projects and initiatives. Ensures consistency between internal and external communications to reinforce corporate messaging and employee engagement. Supports the Communications Manager in preparing and executing crisis communication plans. Responds to inquiries, requests, and feedback from stakeholders. Requirements Bachelor’s degree in Communications, Public Relations, Marketing, Journalism, or a related field. 3–5 years of proven experience in corporate communications or public relations. Minimum of 3 years of writing and editorial experience. At least 2 years of hands-on experience in media relations. Exceptional written and verbal communication skills in both English and Spanish. FirstBank is an Equal Employment Opportunity Employer. #J-18808-Ljbffr FirstBank

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