Customer Service Device Repair Technician Job at Batteries Plus - Androlewicz Enterprises, LLC, Cherry Hill, NJ

WDM2R0wycm5xdTRtVmhJZmxlOFkxYlZ4THc9PQ==
  • Batteries Plus - Androlewicz Enterprises, LLC
  • Cherry Hill, NJ

Job Description

Job Description

Job Description

Do you have a technical aptitude that you would like to bring into a professional setting? Do you have the communication skills to teach others? Do you have sales skill to engage customers?

If you do, Batteries Plus Bulbs has a NEW & UNIQUE device repair technician opportunity for you! Batteries Plus Bulbs is looking for a person that is able to repair cell phones, tablets, light fixtures, and other devices as needed. We are looking to fill a role in the Cherry Hill, New Jersey location and this position will pay $16.00 - $18.00 hourly + Bonuses.

Customer Service Device Repair Technician Duties:

  • Engage with Customers in logging device repair input
  • Perform initial assessment to determine repair feasibility & estimate.
  • Repair cell phones, tablets, light fixtures and other devices as needed
  • Receive, pack and ship these devices
  • Install batteries, perform tests and tech work
  • Able to rebuild cordless drill batteries and other battery packs as needed
  • Maintain proper inventory
  • Participate in formal training of store associates to include tearing down devices, taking photos, assisting with video training production.
  • Provide live camera-based remote support (i.e., Skype) for in-store device repairs
  • Follow all safety rules and regulations; wear proper Personal Protective Equipment (PPE)

Customer Service / Sales

  • While working: Live a "Customer First" mentality
  • Perform Customer Service / Sales duties.
  • Greet customers promptly, determine needs and answer questions.
  • Suggest needed sales add-on items, participate in retail & commercial sales activities to achieve goals.
  • Ask questions to identify potential commercial customers.
  • Operate computer/cash register to initiate and complete sales transactions.
  • Answer phones, assist callers, and ensure messages are relayed in a timely, accurate manner.
  • Develop and maintain current knowledge of product and service offerings
  • Engage as a "can-do" team member. Proactively follow through on commitments and/or tasks needing to be performed.

Merchandising / Inventory

  • Assist in all store operations responsibilities as assigned by Store Manager.
  • Rotate and stock inventory.
  • Load, unload, and deliver product to customers or via third party delivery companies
  • Organize daily recovery of displays to achieve full store appearance.
  • Maintain retail shelf label pricing.
  • Build displays; setting up & taking down shelves and fixtures.
  • Prepare store for daily opening and closing including counting and reconciling register drawers
  • Maintain physical facility safety and appearance including sweeping, mopping, and vacuuming floors.
  • Follow all safety rules and regulations; wear proper Personal Protective Equipment (PPE)

Customer Service Device Repair Technician Qualifications:

  • Minimum H.S. diploma/equivalent plus 3-6+ months of previous customer service and device repair experience.
  • In lieu of device repair experience, minimum associates degree in electronics, or other technical degree
  • Demonstrated technical aptitude. Able to quickly pick up on new processes and technologies without a lot of guidance
  • Demonstrated attention to detail and ability to effectively manage and track multiple commitments; effectively prioritize, follow up, and meet deadlines.
  • Excellent communication and customer service skills, both oral and written. Strong customer service focus. Ability to inform, teach, and train
  • Working conditions are typical for a warehouse environment, with some tasks (i.e., live store support) being done in a traditional office setting
  • This position requires the employee to regularly use hands to handle or touch electronic products The position also requires the employee to regularly use a computer and other office equipment
  • This position requires lifting 10-20 lbs on a regular and frequent basis, 50 lbs on an occasional basis, and more than 50 lbs on an infrequent basis.

At Batteries Plus, you are part of a small entrepreneurial team in a growing business. We are an Equal Opportunity Employer & Drug Free Workplace.

Batteries Plus Bulbs is an Equal Opportunity Employer and Drug Free Workplace. Steel toed shoes or boots are required on the job. All job offers are contingent upon successful completion of a drug screen and background check. This is a Customer Service and Device Repair Technician selling position. You need to be comfortable engaging in the selling process.

Job Posted by ApplicantPro

Job Tags

Hourly pay, Work at office, Remote work,

Similar Jobs

Interim HealthCare Home Health and Hospice

Hospice CNA Job at Interim HealthCare Home Health and Hospice

 ...Job Description Hospice Certified Nursing Assistant Step into a CNA Role where you feel valued and supported by management for the vital work you do. As a CNA for Interim HealthCare Hospice youll join an organization that cares for its staff as much as the patients... 

Remote Jobs Solutions

Remote Data Entry Clerk - Typing - Part Time Entry Level Job at Remote Jobs Solutions

 ...Remote Data Entry Clerk - Typing - Part Time Entry Level Job Openings Remote Data Entry Clerk - Typing - Part Time Entry Level...  ...Excellent weekly pay Multiple shifts are offered from early morning to night and no experience is required. You will have sufficient... 

SSC HR Solutions

ServiceNow QA/Tester Lead Job at SSC HR Solutions

 ...Servicenow Qa/Test Lead As a ServiceNow QA/Test Lead, you will be responsible for leading the testing strategy, planning, and execution for ServiceNow implementations and custom applications. You will work closely with developers, business analysts, and clients to... 

NantHealth Inc.

Senior Medical Writer Job at NantHealth Inc.

Senior Medical Writer page is loaded## Senior Medical Writerlocations: Remotetime type: Full timeposted on: Posted 6 Days Agojob requisition id: R2734Company Overview ImmunityBio, Inc. (NASDAQ: IBRX) is a commercial-stage biotechnology company developing cell and immunotherapy... 

Wegmans Food Markets

Overnight Stocker Job at Wegmans Food Markets

 ...Rochester, NY 14624 Availability Requirement for this role: Overnight (including weekends). Age Requirement: Must be 18 years...  ...behind the scenes and plays an integral part in supporting our store's daytime operations. As part of this team, you'll work closely...