Job Description

Job Description

Job Description

Provide Organizational Guidance and Support in building and sustaining a high-performance culture by reviewing and recommending policies and procedures designed to attract and retain people committed to increasing the Productivity, Profitability, Market Share, and mutually beneficial relationship enjoyed by The Krumland Auto Group.

Pay: 

Pay will be based on experience. 

Qualifications  Education

College diploma or the equivalent

As required by Roswell Toyota

Licenses

Driver's License

Other

Ability to read and comprehend instructions and information.

Professional personal appearance.

Excellent communication skills.

Ability to meet company's production and quality standards.

Physical Requirements  Surroundings

spend time indoors in air-conditioned areas.

Sitting

on a regular basis

Standing

on a regular basis

Walking

on a regular basis

Bending, twisting and/or stooping

infrequently

Kneeling and/or Squatting

infrequently

Lifting

Less than 10 lbs

infrequently

Reaching and/or lifting overhead

infrequently

Climbing

stairs

Repetitive hand/finger movement

on a regular basis

Grasping/grabbing with hands

infrequently

Pushing and Pulling

infrequently

Expectations   General Expectations

Devote himself/herself to ensuring satisfaction to employees.

Communicating and Marketing the KAG philosophy to the staff and perspective employees.

Build a staff that is developing a culture of continued improvement through recruiting and retention of high performers throughout the organization.

Maintain a Project Management System that is time sensitive with goal oriented.

Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.

Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.

Review and keep the KAG Handbook current and consistent with Federal and State Laws.

.

Job-Specific Expectations

Take charge of new employee orientation and training to make sure that all new employees are introduced to all departments within the dealership.

Utilize available recruitment resources and devise advertising strategies to create processes that will provide for legal, fair, and efficient hiring. Be in charge of the recruitment and hiring process.

Provide for constant improvement of recruitment and the hiring process.

Provide for employee development by coordinating with managers and assisting them in the creation and management of developmental strategies for the employees in their departments. Discern the level of employee job satisfaction and morale through periodic assessments and opportunities for feedback.

Provide for and oversee all departmental and individual training. Arrange for availability of appropriate facilities and resources to aid in trainings.

Assist the General Manager and Owners to devise and apply effective strategies for developing and increasing employee loyalty and commitment.

Act as intermediary between the benefits company and the dealership in all instances regarding the employee benefit package.

Assist the General Manager and Owner in maintaining a competitive compensation plan and benefits package that will attract qualified employees and at the same time has an appropriate cost structure for the dealership. Plan strategies for rewarding high performance through appropriate pay plans and incentives.

Provide for development and training processes that support the performance management process.

Facilitate productive interaction between employees and managers when assisting with behavioral or performance improvement plans and conflict resolution.

Facilitate the implementation of a consistent and effective employee performance management process in all departments consisting of individual performance goals, year-end performance reviews as well as periodic reviews.

Assist managers and owners to understand how to maintain high job satisfaction and performance in a professional yet amiable environment.

Manage and supervise all workman compensation claims as well as all records relating to all OSHA requirements and work injury claims.

Facilitate and take responsibility for the application of pro-active safety practices throughout the entire dealership, ensuring that all health and safety processes are in compliance with the appropriate organization’s specific objectives and regulations.

Keep all required employee records in a secure location meeting compliance regulations.

Update the employee handbook as needed to provide a current outline of procedures, policies, and benefits available to all employees and offers a framework for the resolution of employment situations in a reasonable and consistent manner.

Provide an appropriate and centralized location for all job descriptions, organization charts and standard operating procedures.

Maintain current employee rosters and directories.

Support the dealership's customer service philosophy by ensuring that New Hire training addresses and clearly presents the dealership's expectations.

Be polite and friendly and greet customers promptly

Company Description

Thomas Krumland, owner and founder of Krumland Auto Group, started his vision for the group when he purchased the Roswell Toyota dealership in August of 1997. Since then, Krumland has built and rebuilt seven (7) state-of-the-art dealership facilities in Roswell and Carlsbad. Those dealerships include Roswell Toyota, Roswell Honda, Roswell Nissan, Roswell Hyundai and Roswell Ford. In Carlsbad, located in southeastern New Mexico, there is Carlsbad Ford-Lincoln and Carlsbad Chevrolet. Each of these dealerships features a lounge for customers, free Wi-Fi, coffee & snack area, including a charging station for electric cars.

The Krumland Auto Group sells approximately 650 vehicles per month through these seven dealerships.

It is the mission of the Krumland Auto Group to constantly improve their processes to provide customers with a level of quality service and goods, respect for their customers’ time and money, and a helpful environment and attitude while maintaining strong ethics for integrity, honesty and r

Company Description

Thomas Krumland, owner and founder of Krumland Auto Group, started his vision for the group when he purchased the Roswell Toyota dealership in August of 1997. Since then, Krumland has built and rebuilt seven (7) state-of-the-art dealership facilities in Roswell and Carlsbad. Those dealerships include Roswell Toyota, Roswell Honda, Roswell Nissan, Roswell Hyundai and Roswell Ford. In Carlsbad, located in southeastern New Mexico, there is Carlsbad Ford-Lincoln and Carlsbad Chevrolet. Each of these dealerships features a lounge for customers, free Wi-Fi, coffee & snack area, including a charging station for electric cars.\r\n \r\nThe Krumland Auto Group sells approximately 650 vehicles per month through these seven dealerships. \r\n \r\nIt is the mission of the Krumland Auto Group to constantly improve their processes to provide customers with a level of quality service and goods, respect for their customers’ time and money, and a helpful environment and attitude while maintaining strong ethics for integrity, honesty and r

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