Overview Join to apply for the Freight Broker role at Allen Lund Company . We are looking for Transportation Brokers to join our team. Transportation Brokers assist in managing incoming and outgoing shipping logistics for cargo transportation carriers and shipping companies. The ideal candidate would be responsible for performing daily "check calls" on loads in transit, handling customer related issues and inquiries, and originating the necessary documentation for freight bills. Join us in making a difference! Responsibilities Contact new customers Freight Brokerage and booking loads Be responsible for customer acquisitions Develop and increase profitable volume with existing and newly acquired shippers Build relationships with developing accounts Use strong relationships to understand customer’s business, better qualifying them to identify and solve the customer’s problems Contact and build relationships with carriers Increase capacity for specific projects and lanes Gain up-to-date personal knowledge of market freight rates to determine a fair price to pay trucks and charge shippers Offer rates established by Senior Transportation Brokers and management Negotiate as market demands Recommend solutions for customers to Senior Transportation Brokers and/or management Increase the overall capacity for the office and company Deliver exceptional customer service Uphold the company standard following the company principles of Customer, Company, Office Skills And Experience College degree highly desired or equivalent experience Self-motivated, enthusiastic team player who excels in a fast-paced environment Minimum of 3 years' experience in Freight Brokerage/customer service Excellent and effective communication skills Strong customer service orientation and excellent work ethic Ability to quickly process information and make decisions Effective negotiation and problem-solving skills, and ability to handle conflict Excellent time-management skills with the ability to multitask Highly organized and detail-oriented Ability to work well under pressure in a fast-paced environment Benefits Inclusive company culture Training and Development Competitive Compensation Unparalleled Benefits & Wellness 401k with a generous match Career Growth Opportunities Transfer Opportunities Share in Company ownership Employee Recognition program Equal Opportunity Join us in making a difference! Allen Lund Company is an equal opportunity employer, dedicated to diversity. #J-18808-Ljbffr Allen Lund Company
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