Global Float Medical Assistant II ACHP – Akron Children’s Full‑time, 40 hours per week. Variable day shift, onsite, travel required. New rates of pay & $2,000 sign‑on bonus available. Bonus paid in full with first paycheck. Summary The Global Float Medical Assistant II role at Akron Children’s Hospital Pediatrics (ACHP) provides proficient level clinical and administrative support to all ACHP locations on a rotating basis, for patients under the direction of a Provider and/or licensed Nurse and assists with training needs within scope. Responsibilities Prepare patients for examination; take and record vital signs; perform phlebotomy as needed; administer medications as directed by the Providers according to policy and procedure. Collect data that contributes to the assessment and evaluation of individualized care and needs of assigned patients, including discharge plans, under the direction of the Licensed Nurse. Collect, process, and submit laboratory specimens in accordance with policy and procedure. Communicate patient findings and pertinent information to the Provider and/or Licensed Nurse utilizing appropriate communication/documentation processes. Accurately and timely document care within EPIC system. Perform point‑of‑service activities such as appointment scheduling, visit preparation, co‑payment collection, and patient tracking as needed. Perform clinical duties that are department specific such as POCT, hearing and vision screenings, and any other procedures. Perform routine task and general office duties such as faxing, copying, filing, etc. as needed. Clean, stock, and prepare examination rooms. Develop and maintain positive relationships with patients, families, and colleagues. Triage work‑related issues with little assistance from the proper hierarchy. Actively participate in departmental process improvement projects. Follow safety policies and procedures in the delivery of care to assure a safe environment for patients, families, and other staff members. Other duties assigned. Technical Expertise Experience in phlebotomy is preferred. Knowledge of and experience in medical terminology is required. Experience working in a healthcare environment is preferred. Experience working in Microsoft Office (Outlook, Excel, Word) or similar software is required. Experience working in an electronic medical record (e.g., EPIC) or similar software is preferred. Education and Experience High School Diploma or equivalent is required. Completion of an approved (valid) Medical Assistant Program, EMT Program, or Paramedic Program is required. Basic Life Support (BLS) training from the American Heart Association is required. Medical Assistant certification is preferred. No relevant experience required. No experience supervising required. Full Time
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