Job Description
Stellar Staffing, LLC is currently accepting applications for Guest Services Reps.
Job Description: Guest Services Representative Basic Job Description: To provide assistance for all patients, families, and visitors having a need or want while in the hospital, traveling to the hospital or after the hospital stay. To exhibit utmost professionalism, friendliness, and helpfulness to contribute to a lasting impression of excellence in patient care for patients and family members. Duties Include: Interacts with patients, families and visitors to ensure needs are met while stationed behind guest services desk, in the main concourses, in the patient escort area, or other areas as assigned by Guest Services Manager. Meets productivity standards consistently and incorporates Core Values in areas of service to be measured daily, consisting of a) providing helpful, caring and friendly behavioral assistance in a timely manner, and b) effectively interacting and responding (i.e., body language, pleasant expressions, eye contact, etc.) to patients, guests, and co-workers. Responds to the unique needs of neonatal, pediatric, adolescent, and geriatric patients as needed, using the appropriate equipment to provide healthcare and demonstrates sensitivity to psychosocial needs of all populations. Performs other duties as assigned.
Requirements: High School diploma or GED and one (1) year of related experience required. TB Skin Test, Flu Shot Verification or Vaccination.
Shifts: 5am-1:30pm
1pm-9:30 pm
9pm-5:30am
Will interview prior to starting work.
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