Hotel Front Desk Receptionist Job at Comfort Inn & Suites - Franklin, KY, Franklin, KY

WDNtQ0ttL2dxT0FxVWhzY2t1b2YwYlIwSkE9PQ==
  • Comfort Inn & Suites - Franklin, KY
  • Franklin, KY

Job Description

Description

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!

Responsibilities

•Communicate with housekeeping to make sure guest rooms are ready
•Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests
•Field customer complaints when necessary
•Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
•General bookkeeping: ensure all hotel guest account information is accurate and up-to-date

Qualifications

•Has previous experience or working knowledge of Microsoft Office and reservation management systems
•Has experience answering telephone calls and troubleshooting stressful situations
•High school diploma, GED, or equivalent
•Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
•1+ year of hotel industry experience or related job preferred Comfort Inn & Suites - Franklin, KY

Job Tags

Work at office,

Similar Jobs

Neudesic, an IBM Company

Gen-AI Developer Job at Neudesic, an IBM Company

 ...drives us, but its innovation that defines us. From design to development and support to management, Neudesic offers decades of experience...  ...(RPA or MS Bot Framework) Kubernetes and Docker Logic Apps Development Terraform/Azure Resource Manager Templates/Bicep... 

Gecko Hospitality VA/DC

Franchise Consultant (Weekdays) Restaurant Operations Job at Gecko Hospitality VA/DC

 ...Job Description Job Description Franchise Support Sales Consultant Location: Alexandria, VA Schedule: Monday - Friday, Office...  ...-Friday, office-based role with business hours, designed for hospitality professionals ready to transition from the demanding pace of... 

Randstad

Shipping and Receiving Clerk Job at Randstad

 ...Randstad - [Warehouse Associate / Freight Handler] As a Shipping and Receiving Associate at Randstad, you'll: Manage the receiving of truck deliveries and packages; Handle packages from small envelopes to large boxes; Operate carts, dollies, hand trucks, and other moving... 

Montefiore Medical Center

REGISTERED NURSE PER DIEM Job at Montefiore Medical Center

 ...The Staff Nurse provides professional nursing care to assigned patients. Assesses patients, develops and documents nursing care and...  ...Pediatrics Bargaining Unit: NYSNA Campus: CHAM Employment Status: Per Diem Address: 111 East 210th Street, Bronx Shift: Day Scheduled... 

FYZICAL LLC

Physical Therapist Assistant Job at FYZICAL LLC

 ...EMPLOYER PAID DENTAL, VISION, LONG-TERM DISABILITY AND LIFE INSURANCE FOR EVERY ELIGIBLE EMPLOYEE; SUPPLEMENTAL INSURANCE WITH METLIFE; 401K MATCH; PAID TIME OFF & 6 PAID HOLIDAYS; PLUS BONUS OPPORTUNITIES. Whats it like to be a part of the FYZICAL team...