Hotel Front Desk Receptionist Job at Embassy Suites by Hilton Indianapolis North, Indianapolis, IN

Vm4yRktXcnVxZUVvVVJzUW5lMGIxN1p5
  • Embassy Suites by Hilton Indianapolis North
  • Indianapolis, IN

Job Description

Description

Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!

Responsibilities

•This position is a 3pm-11pm shift, it requires open availability which includes working weekend and weekday shifts.
•Connect with the housekeeping department to ensure guest accommodations are ready
•Field customer complaints when necessary
•Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
•Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests' needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
•Perform regular bookkeeping duties: make sure hotel guest information is current and correct

Qualifications

•High school graduate, GED recipient, or equivalent
•Displays impeccable interpersonal, time management, organizational skills, and customer service skills
•Has experience answering telephone calls and troubleshooting stressful situations
•Has previous experience or working knowledge of Microsoft Office and reservation management systems Embassy Suites by Hilton Indianapolis North

Job Tags

Work at office, Start working today, Flexible hours, Shift work, Weekday work,

Similar Jobs

FIFTEEN WEST

Recruiter Job at FIFTEEN WEST

Job Description Associate Executive Search Location: Miami (Brickell) Base salary: $50-60K (DOE) Discretionary bonus and performance-based commission About the Firm: A high-growth executive search and consulting business providing talent solutions across...

Tully Rinckey PLLC

Family Law Attorney Job at Tully Rinckey PLLC

 ...Job Description Positions Available: Associate & Partner Level Attorneys Are you ready to take your Family & Matrimonial law career to the next level? Tully Rinckey PLLC is actively seeking Associate and Partner-level attorneys to join our dynamic and expanding... 

ActOne Group

Project Manager Job at ActOne Group

 ...field foremen. Communicate clearly and consistently in writing with vendors, subs, and clients. Approve invoices and hold subcontractors accountable to contract terms. Be hands-on with estimating, budgeting, cost coding, and reporting. Prepare and present... 

CHRISTUS Health

Registered Vascular Technologist - Imaging Ultrasound - PRN Job at CHRISTUS Health

 ...Job Description Description Summary: Performs advanced cardiac and vascular circulation diagnostic exams using echo, ultrasound...  ...department, may also Performs routine abdominal, small parts, breast, OB/GYN, and other vascular ultrasound procedures. Assist... 

CloudMellow Technologies

Search Engine Optimization Specialist Job at CloudMellow Technologies

 ...an experienced and results-driven SEO Specialist to join our team. The ideal candidate...  ...for driving organic traffic, improving search engine rankings, and delivering measurable results...  ...: Implement search engine optimization content strategies for the agencys clients...