HVAC Service Manager Job at Arco Home Services, Bedford Heights, OH

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  • Arco Home Services
  • Bedford Heights, OH

Job Description

Job Description

At Arco Home Services , we take pride in delivering top-tier residential plumbing, heating, cooling, and electrical services. With decades of experience and a commitment to exceptional customer care, we’ve built a reputation as a trusted name in home services. Our team is dedicated to quality craftsmanship, integrity, and continuous growth—both for our employees and the communities we serve.

We are growing fast—and we’re looking for a Residential HVAC Manager who is passionate about leadership, performance, and customer satisfaction. If you’re experienced and ready to make a measurable impact, this is your opportunity.

Pay: $70,000 - $150,000 Earning Potential (Salary + Monthly Bonuses, based on performance)

What We Offer

  • Competitive Compensation – Your expertise and performance deserve rewarding pay.
  • A Strong, Supportive Team – Work in an environment that values your skills and fosters growth.
  • Job Stability & Growth – Join a well-established company with long-term career opportunities.
  • Commitment to Innovation – Work with a leadership team that embraces new ideas and continuous improvement.
  • Comprehensive Benefits – We take care of our employees, offering industry-leading benefits and perks.

Key Responsibilities:

  • Leadership & Culture
  • Lead, manage, and mentor a team of HVAC technicians
  • Foster a culture of quality, accountability, and continuous improvement
  • Revenue Growth & Strategy
  • Drive division performance through goal-setting, reporting, and team development
  • Collaborate with sales and marketing teams to increase service opportunities and customer retention
  • Operational Excellence
  • Partner with operations, dispatch, and customer service teams to streamline processes
  • Improve efficiency through scheduling, workflow improvements, and technician performance tracking
  • Technical Oversight
  • Serve as the go-to expert on residential HVAC service and maintenance
  • Stay current with industry standards, regulations, and emerging technologies
  • Customer Satisfaction
  • Ensure top-tier service quality and responsiveness
  • Handle escalated customer concerns with professionalism and care

Qualifications

  • Minimum of 3-4 years of management experience in residential HVAC
  • Proven HVAC installation experience in residential applications
  • Ability to inspire and drive personal and professional growth among team members
  • Dedication to providing homeowners with unmatched satisfaction
  • Strong leadership skills and a history of achieving business goals
  • Detail-oriented and skilled at multitasking
  • Effective presentation skills and comfort speaking to groups
  • Confident and decisive communication in a fast-paced, goal-driven environment
  • Proficiency in computer use and Microsoft Office applications (Excel, Word, PowerPoint)

Benefits & Perks:

  • Medical, Dental, and Vision Insurance
  • 401(K) Plan with company matching
  • Paid Time Off & Holiday Plan
  • Company-provided life & disability insurance
  • Relocation assistance available for the right candidate

Join Our Team!

At Arco Home Services, we don’t just offer jobs—we build careers. If you're ready to make an impact, lead a talented team, and grow with a company that values your expertise, we want to hear from you!

Job Tags

Work at office, Relocation package,

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