Job Description
Job Description
Job Description
Description:
Western Heating + Air + Plumbing is seeking a dedicated HVAC Service Manager to join our family. We are a company that prides itself on our core values of Family, Integrity, Excellence, and Gratitude . Our team is the heart of our service, and we strive to provide an environment that reflects these values in every interaction.
What We Offer:
- Competitive Pay: Earn $100,000+ with our base pay + bonus structure!
- Work-Life Balance: Recharge with 13 paid vacation days and 6 paid holidays —because you deserve time to relax and enjoy life!
- Comprehensive Health Coverage: We cover nearly 100% of your medical, dental, and vision insurance —plus 50% coverage for your family , so you can focus on what matters most.
- Secure Your Future: Invest in your future with our 401(k) plan featuring a 100% company match —it's like free money for your retirement!
- Year-Round Stability: Enjoy the peace of mind that comes with consistent, year-round work —no seasonal layoffs here.
- Company Vehicle Perks: Hit the road in a fully stocked company vehicle , provided after training —saving you time and money.
- Career Growth & Development: Thrive with paid training and continuous learning opportunities designed to keep your career moving forward.
Key Responsibilities:
- Optimize service operations, ensuring profitability and growth.
- Train and develop service technicians to unleash their full potential and become true HVAC superheroes.
- Collaborate with the Office Manager to streamline service scheduling and dispatch the right technicians to save the day.
- Meticulously review invoices with your eagle eyes, ensuring accuracy and spotting any anomalies.
- Oversee payroll with precision and keep a watchful eye on technician profitability.
- Efficiently handle warranty and call back invoices, swiftly resolving any issues that arise.
- Use your genius to set service inventory policies and ensure our inventory is always stocked to handle any challenge.
- Generate revenue by securing work and building strong customer relationships through exceptional service.
- Provide field support to our technicians, jumping in like a superhero when they need an extra hand.
- Ensure our service vehicles are clean, fully stocked, and always ready for action, just like a superhero's trusty vehicle.
- Drive sales of maintenance contracts, offering customers the opportunity to be the heroes of their own HVAC story.
- Maintain an up-to-date and organized price book, ensuring our pricing is clear, transparent, and competitive.
- Develop and execute comprehensive training programs for our technicians, empowering them with the skills they need to shine.
- Implement effective processes and procedures to streamline our operations and ensure efficiency.
- Foster an unstoppable team through your inspiring leadership, creating a work environment where everyone can thrive.
Requirements:
- Extraordinary organizational skills, allowing you to manage multiple tasks and responsibilities with ease.
- Proficient in basic computer skills and Microsoft Excel/Word, using technology as your trusted sidekick.
- Familiarity with data analysis and reporting, using your analytical skills to save the day with accurate insights.
- Strong interpersonal skills, building rapport with our team and customers like a true hero.
- Exceptional written and verbal communication skills, using your words to inspire, inform, and solve problems.
- Positive and enthusiastic attitude, bringing energy and optimism to the team every day.
- Prior managerial experience preferred, showcasing your ability to lead and guide a team to success.
Job Tags
Seasonal work, Work at office,