Job Description

Join to apply for the Intake Specialist, Brownsville Homebase role at RiseBoro Community Partnership 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Responsibilities The Intake Specialist is the first point of contact responsible for welcoming clients into the RiseBoro Homebase Homelessness Prevention Program in NYC. The program is a community-based initiative that assists households at risk of shelter entry to resolve their housing crisis and lay the groundwork for self-sufficiency. The Intake Specialist will represent RiseBoro in the community and interact with prospective clients, service providers, funding agencies, and community stakeholders. Specific duties include: Coordinate the intake process, review eligibility documentation, schedule appointments, make referrals, and provide all individuals with information on community resources. Screen and assess individuals for program eligibility and determine the appropriate next steps for all seeking assistance. Review eligibility documentation to ensure compliance with contractual guidelines. Coordinate with the supervisor in scheduling new client intake. Ensure all client resources are up-to-date and available in the reception area. Perform outreach activities to publicize the program offerings and communicate the availability of services. Receive and sort mail deliveries. Ensure the reception area is organized, safe, and presentable. Perform administrative tasks such as data entry, filing, copying, and faxing with accuracy. Maintain daily logs of client and staff signatures, ensuring all are signed daily. Assist in preparing letters and documents for community outreach activities. Other duties as assigned. Job Details Location: 1875 BROADWAY - BROOKLYN, NY Type: Full Time Education: High School Diploma or GED Salary Range: $42,000 - $49,000/year Shift: Day Shift Category: Nonprofit - Social Services Qualifications and Skills Bilingual English/Spanish preferred. Knowledge of NYC public benefits system, HRA, and DHS preferred. Strong professionalism and presentation skills. Proficiency in scheduling software like Appointments Plus. Experience in non-profit organizations preferred. Excellent customer service and interpersonal skills. Strong communication skills, both oral and written. Organizational skills with attention to detail. Ability to multitask, follow up, and produce quality work on time. Ability to work independently and as part of a team. Self-starter with a positive attitude. Ability to work with diverse populations and contribute to a positive team environment. Flexibility and adaptability. Experience with Microsoft Office Suite and client databases preferred. Ability to exercise good judgment and maintain confidentiality. Understanding of institutional and structural racism and bias, and their impact on underserved communities. Commitment to supporting marginalized communities (e.g., people of color, LGBTQ+, immigrants, justice-involved persons). Education and Experience High School Diploma or GED required. Equal Opportunity Employment RiseBoro is committed to equal employment opportunity and prohibits discrimination based on race, color, age, creed, religion, national origin, citizenship, political or union affiliation, marital status, sex, sexual orientation, gender identity, familial status, genetic information, disability, veteran status, or any other protected characteristic. Reasonable accommodations are provided as required by law. #J-18808-Ljbffr RiseBoro Community Partnership

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