Job Description

Job Description

MEDICAL ASSISTANT

We encourage Military Veterans and Military Spouses to apply!

SITE OF SERVICE:

• Branch health/medical clinics (BHCs) and TRICARE Prime Clinics (TPCs) associated with Naval Medical Center Portsmouth, VA.
• Clinic locations include Virginia Beach, Norfolk, Suffolk, Chesapeake, and Yorktown, VA.

POSITION QUALIFICATION/REQUIREMENTS:

• Education/Degree: Possess a high school diploma or GED certificate & be a graduate from a medical assistant training program accredited by ( one of the following ):
  • Commission on Accreditation of Allied Health Education Programs (CAAHEP)
  • The Accrediting Bureau of Health Education Schools (ABHES) of the American Medical Technologists
  • Formal medical services training program of the United States Armed Forces
  • Formal program approved by the MTF
• Experience: Possess a minimum of one (1) year experience as a Medical Assistant within the last three (3) years all ages.
• Certification: Current Basic Life Support (BLS) hands on certification through the American Heart Association or American Red Cross.
• Additional Requirements: Provide two (2) letters of recommendation written within the last two (2) years.
• U.S. Citizenship: HCWs performing under this contract shall be U.S. citizens.
• English Language Requirement: The Contractor shall ensure that all HCWs providing services under this contract are able to read, write, and speak English well enough to effectively communicate.
• HCW Physical Capability: HCWs shall be physically capable of standing and/or sitting for extended periods of time and physically capable of performing all services.

DUTIES:

• Working with all ages (Pediatrics to Geriatrics)
• Proactively collaborate and integrate with members of the team, other departments, and directorates to achieve optimal care for the patients in the HOME PORT model.
• Actively participate in Team huddles.
• Promote effective communication with staff, patients, families and between other departments.
• Proactively prepare for visits by reviewing upcoming provider schedules to avoid unnecessary visits with their provider and ensuring TEAM workflow.
• Screen patients based on standard questionnaires per clinic protocol.
• Prepare patient electronic health record (EHR) and other appropriate forms prior to patient’s appointment (i.e., physical). Prepare paperwork during EHR failure.
• Utilize automated programs and information technology tools to facilitate the patient experience. 
• Perform data entry for population health metrics and health promotion. It is expected the HCW will participate in updating patient data by utilizing communication and management tools (i.e., MHS Genesis, Care Point, and Secure Messaging). 
• Assist in the orientation of new personnel as assigned.
• Collaborate with staff and support activities to maintain a safe and orderly department environment.
• Perform administrative functions, to include scheduling appointments and preparing correspondence to patients, as assigned.

HOURS:

• Services shall be provided Sunday through Saturday between 0645 and 1900 - depending on clinic location.
• Services are required on Federal holidays at some clinics, there will be a rotation to ensure coverage.

Base Down Days:

During a planned closure of the facility due to training, closures before or after holidays family down days, Employee will only be compensated for the actual hours worked. If the clinic is closed and employee is not able to work, employee will be required to use leave or take LWOP (without penalty). 

SPECIAL REQUIREMENTS/SKILLS

Must be comfortable in a fast-paced, dynamic environment. Must be able and willing to reprioritize on short notice and work on multiple simultaneous projects. Flexible and able to work with various personalities. Teamwork skills required. Time management skills required. The ability to meet deadlines in a deadline intensive environment is essential. High level of adaptability and willingness to embrace change in a fast-paced, demanding environment.

LUKE is an Equal Opportunity employer. 

Links:

To learn more about LUKE , please visit our website at:

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