Job Description

Job Title: Paralegal (Law Enforcement Request) Charlotte

Shift: 9:00 AM 5:00 PM EST

Location: Currently remote within one hour of Charlotte, NC. A full return to office may be required with advance notice.

Job Summary

Integreon is seeking a full-time Paralegal to join our fast-growing Law Enforcement Request (LER) team supporting a premier high-tech client. In this role, you will review, process, and respond to sensitive legal requests from both domestic and international law enforcement agencies. You will also play a key role in ensuring compliance, identifying process improvements, and collaborating with internal teams.

The ideal candidate is detail-oriented, motivated, and highly organized, with the ability to work independently on sensitive matters while maintaining a strong focus on client service and process efficiency .

Key Responsibilities

• Review and process domestic and international law enforcement requests (LERs)
• Analyze and triage incoming requests to determine appropriate action
• Assess large legal documents with keen attention to detail
• Identify and escalate urgent or problematic LERs to appropriate teams
• Work independently and prioritize tasks with minimal oversight
• Compile pertinent case information and create data productions for law enforcement
• Maintain and update client systems accurately
• Monitor email and designated queues for incoming LERs
• Conduct follow-ups as required
• Communicate professionally with internal and external stakeholders, including international law enforcement
• Meet Key Performance Indicators (KPIs) and productivity metrics while ensuring high-quality outcomes
• Utilize data analysis tools (e.g., Excel, SQL, Tableau) for reporting and insights
• Work with legal data, document review platforms, or eDiscovery tools

Qualifications & Requirements

• Bachelors degree or legal conversion qualification (law degree preferred)
• 13 years of experience in the legal or law enforcement industry
• Strong proficiency with Microsoft Office and Google Suite
• Highly organized and detail-oriented with the ability to multitask and troubleshoot issues
• Excellent written, verbal, and listening communication skills
• Ability to work under pressure and meet deadlines
• Self-motivated and capable of working both independently and as part of a team
• Availability for a full-time 40-hour workweek , including potential weekend/holiday rotations if required
• Proven ability to deliver high-quality results , enhance productivity, and support a fast-paced, client-focused culture
• Experience in Legal Operations and/or Legal Processes is a plus
• Fluency in a foreign language is advantageous but not required

About Integreon

Integreon is a globally trusted provider of award-winning legal and business solutions , serving leading law firms, corporations, and professional services firms. With over 3,000 employees worldwide , we offer scalable expertise to enhance operational efficiency.

Our comprehensive service offerings include document review, administrative support, and business solutions , delivered through onshore, offshore, and onsite models. With delivery centers across three continents , we provide multilingual, 24/7 support to our clients.

At Integreon, we seek exceptional talent to join our collaborative and innovative team . If you're looking to grow your career in an industry-leading company, wed love to hear from you!

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