Pet Hotel Receptionist Job at VCA Animal Hospitals, Broomall, PA

WDMyQkxHUG5ydW9yVWhzWmtld1QxTEowTFE9PQ==
  • VCA Animal Hospitals
  • Broomall, PA

Job Description

Client Service Representative

We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement your pet's health is our top priority and excellent service is our goal very seriously. With every opportunity, we aim to exceed each pet owner's expectations. We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets.

Why We Need You As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:

  • Customer service functions, including: greeting visitors, answering telephones and escorting pets into daycare.
  • Scheduling and confirming appointments.
  • Placing outbound calls for follow-ups and reaching out to prospective clients.
  • Presenting and explaining fees, including processing payments.
  • Recommending, selecting, and obtaining products and services.
  • Answering questions regarding products and services.
  • Facility maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all timesboth inside and outside.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development). We are proud to be an Equal Opportunity Employer - Veterans / Disabled.

VCA Animal Hospitals

Job Tags

Similar Jobs

Lovelace Medical Center

Registered Nurse / RN Adult Psych Job at Lovelace Medical Center

 ...to $12,000. Join our team as a day shift, full-time, Adult Psych Behavioral Health Unit Registered Nurse in Albuquerque, NM....  ...Nursing, to include patient care and staff management assigned to the RN in his/her charge. May serve in the role of Charge Nurse and is accountable... 

HUB Enterprises

Unarmed Security Officer - Lena LA Job at HUB Enterprises

 ...Security Officer at HUBEnterprises, a subsidiary of American Security & Investigations Shifts: 1. Overnight Shift:7on/7off 2. Please Note - the schedule alternates between Week 1 and Week 2 Week 1 : Monday-Wednesday 5:30am-5:30pm Week 2 : Thursday-Friday... 

Dean's Professional Services

Phlebotomist I Job at Dean's Professional Services

Phlebotomist I - Middleburg Heights, OH 44130 Schedule: Monday - Friday, 6:45 AM - 3:45 PM | Rotational Saturdays, 7:00 AM - 12:00 PM...  ...electronic data entry* Flexible and available for overtime, weekends, and occasional holiday coverage as needed Why Join Us? This... 

CRE Finance Council

Real Estate Asset Manager, Site Services (San Francisco) Job at CRE Finance Council

 ...The Position Main Purpose of the Position: Genentech, part of the Roche group of companies, is one of the worlds largest biotech companies. Its campus in South San Francisco (SSF) consists of approximately 200 acres of owned land and 4.7 million square feet of owned... 

Brigham City Community Hospital

Orthopedic Spine Surgeon (Brigham City) Job at Brigham City Community Hospital

 ...Join to apply for the Orthopedic Spine Surgeon role at Brigham City Community Hospital 1 week ago Be among the first 25 applicants Join to apply for the Orthopedic Spine Surgeon role at Brigham City Community Hospital Get AI-powered advice on this job and...