The Multi-Channel Fulfillment (MCF) team is seeking a Principal Product Manager – Technical to incubate and lead new strategic fulfillment initiatives for MCF. As part of the Shipping & Delivery organization within MCF, you will explore, validate, and launch new fulfillment capabilities that go beyond the core offering - ranging from sustainability programs, defining MCF B2B offering, expansion of fulfillment capabilities for non-sortable items, international cross-border shipments, etc.
In this highly visible and entrepreneurial role, you will define product vision, write PRFAQs, develop business cases, and lead cross-functional teams to de-risk and scale new fulfillment models. You will work backwards from merchant needs and emerging market trends to define what a long-term differentiated MCF offering could look like - one that meets the evolving needs of high-value merchants while unlocking new revenue and cost-saving opportunities for Amazon. You will partner closely with engineering, operations, finance and other product teams across Amazon’s global supply chain. You should be comfortable working in ambiguity, willing to go deep into operational details, and capable of influencing senior stakeholders across orgs. * Own the long-term product strategy and roadmap for a portfolio of new initiatives in fulfillment (e.g., Sustainability, Cross-Border Fulfillment, Non-Sortable). * Develop and launch scalable product solutions that address known merchant pain points or emerging regulatory and market shifts. * Define and measure success through KPIs, merchant adoption, cost-to-serve, and environmental impact (where applicable). * Drive technical product development in partnership with engineering teams and ensure early MVPs are designed to scale. * Represent MCF’s strategic initiatives in senior leadership forums, PRFAQs, and OP plans. * Build mechanisms to evaluate early-stage opportunities and sunset underperforming initiatives when needed. Key job responsibilities...Rico and the United Kingdom. QualificationsMust be at least 21 years old.* Minimum high school diploma or equivalent. Bachelor's degree in Psychology or related field with coursework in Psychology and Child and Adolescent Development preferred.* Experience working...
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