Retail Store Manager - The UPS Store Job at The UPS Store #1043, Great Neck, NY

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  • The UPS Store #1043
  • Great Neck, NY

Job Description

Store Manager – The UPS Store (Retail Operations & Leadership)

Location: Multiple openings across Nassau County, Long Island, NY
Pay Range: $50,000–$55,000/year (based on experience)
Job Type: Full-time
Schedule: Morning, Afternoon, and Weekend shifts available

Join Our Team

Are you an experienced retail leader who’s passionate about driving results, developing teams, and creating exceptional customer experiences? At  The UPS Store , we’re looking for a motivated and hands-on  Store Manager to oversee daily operations and lead a high-performing retail team.

This position is for our  retail locations —not a warehouse or corporate office. You’ll be responsible for managing productivity, profitability, customer service standards, and employee performance while ensuring smooth day-to-day operations.

We are a locally owned franchise group operating 10 locations across Long Island, NY , including Syosset, Jericho, Plainview, Greenvale, Garden City, Garden City Park, Great Neck, Wantagh, Rockville Centre, and Huntington Station. We combine the strength of a global brand with the personal service and community connection of a local business.

What You’ll Do
  • Oversee daily operations, ensuring a smooth and efficient store workflow

  • Recruit, train, schedule, and coach team members to achieve performance goals

  • Lead by example to deliver world-class customer service

  • Manage financial performance, including cost control, sales tracking, and P&L accountability

  • Prepare and submit weekly and monthly reports to ownership

  • Oversee inventory management, ordering, and vendor relationships

  • Execute local marketing initiatives to grow business and brand awareness

  • Ensure the store is clean, organized, and compliant with safety standards

  • Review and approve payroll and timesheets

  • Perform opening and closing duties and ensure operational readiness

Why You’ll Love Working Here
  • Competitive salary with growth opportunities across 10 locations

  • Consistent hours – no late nights (stores close at 6:30 PM weekdays, 5:00 PM Saturday, 3:00 PM Sunday)

  • Paid training and continuous leadership development

  • Medical, dental, and vision insurance

  • Paid vacation, holidays, and sick time

  • 401(k) retirement plan with company match

  • Employee discounts on products and services

  • Uniforms provided and free parking

What We’re Looking For
  • 5+ years of customer-facing  retail management experience

  • Proven leadership and team-building skills

  • Experience with financial oversight and P&L management preferred

  • Strong communication, problem-solving, and organizational abilities

  • Advanced education or coursework preferred (college degree or tech school)

  • Proficiency in Microsoft Office, Adobe Suite, and POS systems

  • Reliable, professional, and goal-oriented

  • Available to work weekends as needed

  • Physically able to lift up to 70 lbs and perform retail duties

Compensation: $50,000–$55,000 annually (based on experience)
Job Type: Full-time

We are an  equal opportunity employer committed to diversity, inclusion, and providing a positive, supportive work environment for all employees.

Job Tags

Full time, Work at office, Local area, Weekend work, Day shift, Afternoon shift, Weekday work,

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