Job Description

Store Manager – The UPS Store (Retail Operations & Leadership)

Location: Multiple openings across Nassau County, Long Island, NY
Pay Range: $50,000–$55,000/year (based on experience)
Job Type: Full-time
Schedule: Morning, Afternoon, and Weekend shifts available

Join Our Team

Are you an experienced retail leader who’s passionate about driving results, developing teams, and creating exceptional customer experiences? At  The UPS Store , we’re looking for a motivated and hands-on  Store Manager to oversee daily operations and lead a high-performing retail team.

This position is for our  retail locations —not a warehouse or corporate office. You’ll be responsible for managing productivity, profitability, customer service standards, and employee performance while ensuring smooth day-to-day operations.

We are a locally owned franchise group operating 10 locations across Long Island, NY , including Syosset, Jericho, Plainview, Greenvale, Garden City, Garden City Park, Great Neck, Wantagh, Rockville Centre, and Huntington Station. We combine the strength of a global brand with the personal service and community connection of a local business.

What You’ll Do

• Oversee daily operations, ensuring a smooth and efficient store workflow

• Recruit, train, schedule, and coach team members to achieve performance goals

• Lead by example to deliver world-class customer service

• Manage financial performance, including cost control, sales tracking, and P&L accountability

• Prepare and submit weekly and monthly reports to ownership

• Oversee inventory management, ordering, and vendor relationships

• Execute local marketing initiatives to grow business and brand awareness

• Ensure the store is clean, organized, and compliant with safety standards

• Review and approve payroll and timesheets

• Perform opening and closing duties and ensure operational readiness

Why You’ll Love Working Here

• Competitive salary with growth opportunities across 10 locations

• Consistent hours – no late nights (stores close at 6:30 PM weekdays, 5:00 PM Saturday, 3:00 PM Sunday)

• Paid training and continuous leadership development

• Medical, dental, and vision insurance

• Paid vacation, holidays, and sick time

• 401(k) retirement plan with company match

• Employee discounts on products and services

• Uniforms provided and free parking

What We’re Looking For

• 5+ years of customer-facing  retail management experience

• Proven leadership and team-building skills

• Experience with financial oversight and P&L management preferred

• Strong communication, problem-solving, and organizational abilities

• Advanced education or coursework preferred (college degree or tech school)

• Proficiency in Microsoft Office, Adobe Suite, and POS systems

• Reliable, professional, and goal-oriented

• Available to work weekends as needed

• Physically able to lift up to 70 lbs and perform retail duties

Compensation: $50,000–$55,000 annually (based on experience)
Job Type: Full-time

We are an  equal opportunity employer committed to diversity, inclusion, and providing a positive, supportive work environment for all employees.

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