Job Description

1 week ago Be among the first 25 applicants

This range is provided by Mitchell Martin Inc.. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.

Base pay range

$56.35/hr - $80.50/hr

Title : Senior IT Project Manager

Location: Northeastern United States (Hybrid)

Employment Type: Contract

Compensation

Pay Range:$56.35-$80.50/Hrs

Description

• Lead the development of comprehensive requirements documentation.
• Identify key gaps and opportunities in project processes.
• Oversee the proposal process for selecting and implementing solutions.
• Ensure project completion within scope, time, and budget.
• Leverage understanding of contact center technologies for seamless coordination.
• Drive collaboration with clients and internal teams.

Key Responsibilities

• Coordinate internal teams and external vendors for project execution.
• Partner with Procurement for proposal development and vendor selection.
• Collaborate with Legal and Procurement for negotiations and compliance.
• Optimize resource allocation and develop detailed project plans.
• Prepare executive-level reports and provide updates to the steering committee.
• Monitor project performance using appropriate systems, tools, and methodologies.
• Implement risk management techniques to mitigate project risks.

Qualifications

• Bachelor's degree in business, computer science, information systems, engineering, or a related field.
• 10-15 years of experience in implementing large-scale, complex projects.
• Strong understanding of contact center solutions and integration technologies.
• Proven ability to manage complex projects ensuring seamless integration and execution.
• Strong analytical and decision-making skills.
• Experience working in a matrix environment with cross-functional collaboration.
• Excellent written and verbal communication skills.

Core Technologies

• Contact Center Solutions | CRM Systems | Telephony | Integration Technologies

Contact Information

Josh Ganzelli,josh.ganzelli@itmmi.com

Benefits

Learn more about our benefits offerings here

EEO Statement

Learn more about our EEO policy here

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Other

Job function

• Job function

  Project Management and Information Technology

• Industries

  Oil and Gas

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Job Tags

Full time, Contract work, Temporary work, Part time,

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