As a ServiceNow QA/Test Lead, you will be responsible for leading the testing strategy, planning, and execution for ServiceNow implementations and custom applications. You will work closely with developers, business analysts, and clients to ensure that ServiceNow solutions meet functional and performance requirements. You will oversee functional, non-functional, and integration testing to ensure the platform meets business requirements and quality standards.
Develop and implement a comprehensive test strategy for ServiceNow projects, including functional, regression, performance, and automation testing.
Oversee, design test scripts and execute manual and automated tests for ServiceNow modules, ensuring system integrity and compliance with business needs.
Implement test automation frameworks (e.g., ATF - ServiceNow Automated Test Framework, Selenium, or others) to improve efficiency and reduce manual effort.
Work closely with ServiceNow architects, developers, and business analysts to validate user stories, acceptance criteria, and solution designs.
Define and enforce QA best practices aligned with ITSM, ITOM, HRSD, and other ServiceNow workflows.
Facilitate User Acceptance Testing (UAT) with clients and internal stakeholders, ensuring successful project sign-offs.
Provide test coverage reports, defect analysis, and quality assurance KPIs to key stakeholders.
Conduct high level security testing to identify vulnerabilities and compliance gaps.
Validate ServiceNow integrations with external applications using APIs, MID Servers, and data imports.
Implement and optimize ServiceNow Automated Test Framework (ATF).
Manage defect lifecycle using ServiceNow Test Management, or other tracking tools.
Define and enforce QA best practices, test automation strategies, and compliance requirements.
Align testing frameworks with ITIL, Agile, and DevOps methodologies.
...Residential Services (ARS), the largest provider of residential HVAC, Plumbing, and Electrical services in the U.S., employs over 7,0... ...insurance Responsibilities: What Youll Do: Lead and manage the HVAC service team, including hiring, scheduling, training, performance...
...Maintain cleanliness and organization of the dining area, including tables, chairs, and service stations. Collaborate with kitchen staff... ...to ensure efficient service and guest satisfaction. Handle cash and credit card transactions, processing payments according to...
...standards of care, and ongoing communication with all members of the health care team. The Case Manager Assistant performs all functions... ...supervision of the RN Case Manager.This is a Remote (work from home) position. License Requirements: ~ Licensed Practical Nurse...
...together as a compassionate team in our family orientated environment and are looking to expand our team of Certified Nursing Assistants (CNA) to allow for the highest level of care for our residents. With a focus on compassionate, patient-centered care, you would be joining...
Payroll Specialist (Part-Time) Location: 275 GRANDVIEW AVE, SUITE 300, Camp Hill, PA United States Base Pay: $30.00 - $35.00 / Hour Employee Type: PT Non-Exempt Contact information Description Requirements Compensation details: 30-35 Hourly Wage...