Job Description

Job Description

Job Description

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT WILL I BE DOING?

CHI is looking for a full-time Shelter Manager for our Middle Island location. You will be responsible for ensuring that all program participants are provided with the services necessary to promote personal and economic independence, to have skills required to obtain, maintain, and retain permanent housing, and are living in well-maintained units. You will be responsible for overseeing maintenance of operations and ensuring a safe, secure environment for shelter residents and staff. This is accomplished by performing the following functions:

• Adhere to and enforce program regulations, policies, and procedures. Ensure all clients are receiving quality services that are in compliance with the program.
• Assist clients in developing an Independent Living Plan (ILP) by identifying needs and goals and evaluate client’s progress on short- and long-term goals.
• Provide information, referrals, counseling, crisis intervention, direct service, and advocacy services.
• Develop and maintain a resource network for referrals as related to the needs of the individuals being served in supervised programs. Collaborate with DSS, property owners, and other service providers to assist clients in fulfilling ILP and program requirements.
• Assist individuals with direct services such as current and projected budget, current resume as appropriate, assistance with ADL skills, etc.           
• Responsible for face-to-face meetings with clients twice a week. 
• Inspect living space regularly as required by the program to assess individual’s ADL needs and program compliance to assist client with maintaining housing.
• Limit and document improper use of agency resources by clients such as unit damages, furniture, or appliances.  
• Evaluate, document, and inform Program Manager of physical plant needs of the housing unit and/or common areas.
• Provide regular supervision to Resident Support Specialist (RSS). Directly supervise RSS, be part of any hiring and disciplinary actions, track time off, RSS scheduling, Paycom payroll system, and schedule trainings.
• Conduct 1 to 1 meetings with members of your team and update the performance goals, accomplishments, notes, and feedback in Paycom on a regular basis (weekly/bi-weekly).
• Responsible for ensuring the site is safely covered 24/7 which includes scheduling staff, intervening as needed when there is an incident both by phone and/or as needed in person. Covering of staff in emergency.
• Ensure the timely and correct submission of all internal and external reports in the manner required by funding agencies and/or CHI, dashboards, incident reports (IRC and OTDA), corrective action plan (CAP), housing logs, client contact sheets, unit inspection sheets, progress notes, authorization forms, admission and discharge sheets, census reports, etc.

ANYTHING ELSE?

• Salary: $64,350 annually. Exempt.
• Open shifts: Monday - Friday, 8 a.m. - 4 p.m. 24/7 on-call responsibilities.

Apply online at -chi/chi-careers/.

WHAT DO I NEED?

• Education:  Bachelor’s Degree in human services or related field, Master’s Degree in Social Work preferred.  Extensive experience may be substituted for educational requirement.
• Experience:  Two years’ experience working in a related field such as homelessness or housing. Management experience preferred.
• Certificates or Licenses:  Valid driver’s license.
• Insurance:  Valid automobile insurance.
• Communication:  Excellent verbal and written communication skills.  Proficiency in English required. Bi-lingual (Spanish) is a plus.
• Computer Skills:  Basic competency in MS Windows, MS Office, and on the Internet.
• Math Skills:  Ability to formulate simple financial budgets.
• Physical Performance:  Ability to tour properties, walk distances, climb stairs, etc.
• Reasoning Ability:  Ability to prioritize, make appropriate decisions and judgment calls.
• Other Skills:  Ability to relate to the underserved, homeless and disabled populations. Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details. 

WHY CHI?

CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

• Paid time off
• 2 personal days awarded annually
• Health insurance and health reimbursement account 
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Voluntary plans
• Dependent Care Spending Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

DIVERSITY, EQUITY, AND INCLUSION

Community Housing Innovations, Inc. (CHI) respects diversity and is an equal opportunity employer that provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. Community Housing Innovations is committed to diversity, equity, and inclusion.

This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

Company Description

Community Housing Innovations (CHI), founded in 1991, is a not-for-profit organization that serves Westchester, Long Island, Hudson Valley, and New York City. CHI’s mission is to provide housing and human services that support social and economic independence. CHI operates emergency shelters, transitional and supportive housing, permanent housing, homeownership, foreclosure prevention counseling, eviction prevention services, financial literacy and CHI realty, an independent brokerage that works to place homeless individuals and families into permanent housing.

CHI believes quality, affordable housing provides a firm foundation for a prosperous life.

CHI’s vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own and a job to support them.

Company Description

Community Housing Innovations (CHI), founded in 1991, is a not-for-profit organization that serves Westchester, Long Island, Hudson Valley, and New York City. CHI’s mission is to provide housing and human services that support social and economic independence. CHI operates emergency shelters, transitional and supportive housing, permanent housing, homeownership, foreclosure prevention counseling, eviction prevention services, financial literacy and CHI realty, an independent brokerage that works to place homeless individuals and families into permanent housing.\r\n\r\nCHI believes quality, affordable housing provides a firm foundation for a prosperous life.\r\n\r\nCHI’s vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own and a job to support them.

Job Tags

Permanent employment, Full time, Temporary work, Live in, Local area, Monday to Friday, Flexible hours, Shift work,

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