Job Description

Job Description

Job Description

Job Title: Traffic Coordinator
Classification: Hourly / Non-Exempt
Reports To: Logistics Manager (or assigned designee)
Schedule: Monday - Friday | 8:00AM - 4:30PM
Travel Required: None

Summary of Responsibilities:

To process customer orders in a timely manner, utilizing customer-specific websites or email addresses and mandated parameters. Schedule customer pick-ups and alert customers when their assigned carriers do not meet their schedules.

Essential Functions:

• Maintain a clean, organized office environment.
• Continuously read, assimilate, and apply customer compliance instructions and timetables to prevent non-compliance penalties and charges.
• After initial routings have been entered, send sales orders and all related customer routing documents to the Sardis facility. Assist the Sardis team with any potential customer issues/compliances.
• Create all customer documents based upon their requirements (Pick Tickets, Shipping Labels, Master BOL’s, Custom Documents, Quick Base entries, etc.).
• Create daily shipping schedules and coordinate with Shipping/Warehouse Managers on the daily shipping schedule. Work closely with customer-specific trucking companies by assigning pickup appointments that comply with customer standards.
• Communicate and interact with Shipping/Warehouse Managers, Customer Service, and Distribution Managers to ensure smooth flow of shipments, satisfying all Customer Compliance demands, and avoiding penalties or fines.
• Immediately report any issues with product or equipment, unsafe conditions, or actions of other employees to the Logistics Manager.
• Perform other duties as assigned by the Logistics Manager (or designee).

Required Skills:

• Required to work safely, following all company safety rules and procedures.
• Good basic math, reading, writing, and communication skills.
• Ability to maintain a good attendance record.
• Working knowledge of computers and printers.
• Experience using Microsoft Office products and IQMS applications.

Competencies:

• Commitment to workplace safety: follow policies and procedures, wear proper PPE in designated areas, complete assigned training.
• Quality compliance: double-check paperwork, labels, and schedules for accuracy; identify and correct errors; follow through with missed customer pick-ups and report carrier issues through required channels.
• Attendance: maintain reliable attendance in accordance with company policy, arrive 5 minutes before shift start, take breaks only at assigned times, work entire scheduled shifts, and communicate properly when requesting time off.

Physical Requirements:

• Ability to occasionally lift and move materials up to 25 pounds.
• Ability to work in a manufacturing environment with noise, dust, and temperature variations.

Benefits

We are proud to offer a comprehensive benefits package designed to support your health, financial security, and overall well-being.

• 401(k) Matching
• Basic Life /AD&D Insurance
• Long-Term Disability
• Health Insurance
• Dental Insurance
• Vision Insurance
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Short-Term Disability
• Paid Time Off (PTO)

The CREO Group is an Equal Opportunity Employer. Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Employee may be asked by a Supervisor or Manager to perform other job-related duties. Duties, responsibilities and activities may change at any time with or without notice. This job description is not a contract for employment; either employee or CREO Group may terminate employment at any time, for any reason, without notice and without cause.

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