Job Description

Job Description

Job Description

Overview

Company Overview:

Harvard Protection Services is one of the fastest growing, privately owned providers of high-quality security services in the United States. We are an industry leader and well known for our innovative thinking and entrepreneurial spirit. Our People are at the center of our Core Values and as a family organization, “we promote respect and embraces diversity.”

Responsibilities

• Manage the end-to-end programs for assigned locations, including session coordination, attendance tracking & facilitation; creates a high energy & engaging experience to maximize employee learning
• Develop, prepare, and ensure all materials are kept up to date and designed in compliance with all local, state, and federal industry requirements
• Partners with the Harvard Protection Services Training Team and serves as the local subject matter expert on Harvard’s learning management system
• Updates training records in Harvard’s LMS and ensure accuracy in training documenting and reporting
• Delivers training content and management of training programs aimed at developing our direct labor workforce, which may include compliance training, and supervisor/manager training
• Develop and prepare training and development related bulletins and customized material (monthly) for our employees, managers, and clients, as appropriate
• Continued review of training needs and develop recommendations for program that increase overall effectiveness and efficiency
• Oversee manager orientation program delivery. Modules to include safety, field technology use, scheduling/payroll, administrative support, responding, HR & Progressive Disciplinary policies

Qualifications

• Excellent written and verbal communication skills
• 3-5 years of experience in training, coaching, and developing frontline employees, preferably in the Security Guarding Services industry
• Experience in Security Guarding Services on-site client management, a plus
• Knowledge of or associations with ASIS and other industry-related organizations
• Strong presentation & facilitation skills
• Ability to consult and work collaboratively, but also to self-manage
• Ability to multitask, and quickly adapt to changes in work assignments
• Attention to detail and strong administration skills
• Strong organizational, analytical, and communication skills
• Project and deadline oriented
• Comfort using and learning new technologies to support development and delivery of materials

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