Program Manager, Sexual Health Services Job at Hetrick-Martin Institute, New York, NY

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  • Hetrick-Martin Institute
  • New York, NY

Job Description

Job Description

Job Description

PROGRAM MANAGER, SEXUAL HEALTH SERVICES

Unit: Programs

Department: Youth Services

Reports to: Senior Director, Youth Services

Classifications: Exempt, F.T. (YSD)

The Sexual Health Services Program Manager oversees the development, implementation, and evaluation of sexual health services provided to HMI members (LGBTQIA+ youth, ages 13-24 years), ensuring they are accessible, inclusive, and effective. This role involves managing program staff, coordinating service delivery, fostering community partnerships, and ensuring compliance with funding and regulatory requirements.

Essential Functions:

% Time

Role Description

70%

Sexual Health Servies and Programming

1. Program Leadership and Management

o Design and oversee sexual health programs, including HIV/STI testing, prevention, care/treatment referral, and education services.

o Supervise and support program staff, including recruitment, training, and performance evaluation.

§ Recruit, train, and supervise testing staff, including counselors and outreach workers.

§ Provide ongoing professional development opportunities for staff,

o Analyze program data to identify trends, challenges, and opportunities for improvement.

o Oversee data collection, reporting, and quality assurance processes.

o Ensure compliance with funding, legal, and ethical standards.

o Prepare grant applications, reports, and program evaluations.

o Develop and monitor program budgets, timelines, and performance goals.

2. Service Delivery

o Ensure high-quality, client-centered sexual health services, including HIV testing and STI screenings

§ Conduct regular program and staff audits to maintain high standards of service delivery.

§ Ensure adherence to federal, state, and local regulations regarding HIV testing and confidentiality.

§ Review protocols for testing, counseling, and referral processes to assure alignment with CDC and local health guidelines

§ Implement quality improvement initiatives, as needed.

o Support with scheduling and facilitating partnering health agencies, corporations, and other partners for youth access to services

o Recruit and engage participants throughout NYC to participate in HMI sexual health services and activities.

o Address barriers to successful utilization and participation by HMI youth and community-at-large.

o Monitor program operations to ensure cultural competence, inclusivity, and responsiveness to community needs.

o Address any issues or gaps in service delivery proactively.

o Maintain ongoing relationship with Clinical Laboratory Medical Director to ensure maintenance and requirement for CLIA licensure

o Maintain client-level data, including follow-up notes and referral logs.

3. Education and Advocacy

o Promote sexual health, HIV/STI/Hep B awareness and destigmatization through public education efforts.

o Facilitate workshops, trainings, and public education campaigns.

o Stay updated on trends and best practices in sexual health and gender-affirming care, and share knowledge with staff and stakeholders.

o Advocate for sexual health equity and access within the community.

4. Community Engagement, Partnerships, and Outreach

o Build and maintain partnerships with community organizations, healthcare providers, and stakeholders to ensure appropriate referral resources and services, as well as expand opportunities, available to youth.

o Represent the HMI at city-wide NY KNOWS, NYC HPG, and other community-level meetings, conferences, and events.

o Coordinate community outreach events and campaigns to promote sexual health and HIV testing services.

o Maintain a database of resources, referrals, and program outcomes.

15%

Programmatic Direct Service

Work closely with other HMI departments and staff to support ongoing programs and services

1. Outreach and engage youth during Program Common Hours (3:30pm – 7:30pm).

2. Prepare for and facilitate weekly ad-hoc group-based activities for general programming, as needed.

3. Perform general staff duties, such as Café duty, general event set-up/breakdown, etc.

4. Participate and assist with general HMI agency-wide events.

15%

Administrative & Other Duties

Track youth member enrollment/activities and contractual requirements, and prepare reports and paperwork requested as needed by agency or funders.

1. Maintain client-level data, including follow-up notes and referral logs.

2. Maintain group-level documentation, including sign-in sheets and session summaries in Salesforce

3. Document, code, and enter data for program analysis.

4. Submit all necessary documentation to Data Coordinator(s).

Participate in professional development trainings

As needed

Other duties as assigned by supervisor.

Knowledge, Skills, and Abilities Required:

  1. Master's degree in public health, health education, counseling, or related human services field.
  2. Extensive experience with conducting sexual health programming, including status neutral HIV/STI testing and screening services and navigation to care
    1. Must be able to plan large scale HIV testing events and activites, with total goal of reaching over 1,000 youth per year.
  3. Grant and contract management skills
  4. Staff management and leadership skills
  5. Experience navigating community networks and engaging in partner efforts to expand sexual health care access for youth
  6. Experience facilitating group discussions and managing a variety of small and large group dynamics
  7. Experience planning and implementing sexual health and gender-affirming care programs
  8. At least two years experience working with at-risk adolescent and LGBTQ populations, as well as diverse youth populations in an urban setting from various cultures, intersections, and backgrounds
  9. Ability to exercise independent judgment when appropriate; strong decision-making skills
  10. Strong oral and written communication skills
  11. Computer Skills: Strong with proficiency in Microsoft Word and Outlook; familiarity with Salesforce, Microsoft Teams, spreadsheet/database applications.
  12. Bi-lingual (Spanish-English) skills a plus

Working Conditions:

  1. Work at 2 Astor Place, NYC
  2. Standard Hours are Mon – Fri, 12:00 PM – 8:00 PM, with an hour lunch break; occasional schedule changes for outreach work and events.

Job Posted by ApplicantPro

Job Tags

Contract work, Local area,

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