Job Description

RPA Analyst

The RPA Analyst performs detailed analysis of business processes to identify opportunities for Robotic Process Automation (RPA). This role works closely with business units and workstreams to determine automation candidates, documents detailed step-by-step recreations of manual processes and workflows, and collaborates with development and configuration teams to test, review, and ensure solution quality.

Key Responsibilities

• Process Analysis: Analyze and document existing business processes to identify opportunities for robotic process automation.
• Solution Design: Design RPA automation solutions and create detailed Process Design Documents (PDDs) to guide developers and configuration teams.
• Collaboration: Work closely with both business and IT teams to ensure automation solutions meet business requirements and objectives. Partner across teams, departments, and workstreams to deliver automation solutions that increase efficiency, reduce manual workloads, and support digital transformation initiatives.
• Testing and Monitoring: Create test cases, monitor bot performance, and troubleshoot issues as they arise.
• Documentation: Maintain a detailed catalog of business processes, pain points, and desired future-state automation solutions.

Essential Skills

• Business Process Knowledge: Strong understanding of business workflows and strategies, as the role is primarily business-centric.
• Problem-Solving & Analytical Skills: Ability to identify inefficiencies and design effective automation solutions.
• Technical & RPA Tool Knowledge: Familiarity with RPA platforms and basic programming concepts.
• Communication & Documentation: Excellent communication skills to translate business needs into technical requirements, along with strong documentation skills to create process maps and functional requirements.

Minimum Qualifications at Entry

Additional qualifications may be specified and given preference depending on the nature of the position.

Perform as a contributing member of the QA and Automation Team. Consult with business and technical resources to understand business functions, underlying technologies, objectives, desired features, and input/output requirements to plan, develop, and execute automated processes. Carry out all responsibilities in an honest, ethical, and professional manner. The functions listed describe the general business purpose of this role. Specific duties or tasks may vary and may be documented separately. An associate may or may not be required to perform all listed functions. Additional duties may be assigned, and functions may be modified according to business necessity. All assigned duties or tasks are considered essential functions unless otherwise deemed non-essential. Associates are held accountable for successful job performance. Performance standards may be documented separately and may include functions or responsibilities not explicitly listed. Associates must follow safe work practices and comply with company safety policies and procedures, including notifying supervisors of unsafe conditions. All work must be performed in accordance with applicable company policies and procedures. Associates are required to seek clarification when policies or procedures are unclear.

Basic Qualifications

Education / Experience: Bachelor's degree with 3+ years of related work experience, or 5+ years of equivalent professional experience.

Technical Experience: Experience with RPA and automation tools, AI prompts, Copilot, and Power Automate. Programming and development technologies including Python, C#, .NET, SQL, Java, APIs, CI/CD pipelines, and database query tools. HTML and demonstrated knowledge of stateless programming, session handling, and page lifecycle (preferred). Cloud security, cloud solutions, and server environments. Understanding and knowledge of test automation (preferred).

Why Join Us?

"Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic."

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.

Benefits include:

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply. Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.

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