WFH Customer Service Specialist Job at Metrix IT Solutions INC, San Antonio, TX

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  • Metrix IT Solutions INC
  • San Antonio, TX

Job Description

Job Description:

Job Title: WFH Customer Service Specialist

Organization: MetrixIT Solutions

Job Responsibilities:

  • Provide exceptional customer service to clients through phone, email, and chat support
  • Manage and resolve customer complaints in a timely and professional manner
  • Handle customer inquiries and provide accurate information about products and services
  • orders, returns, and refunds efficiently
  • Collaborate with other team members to ensure customer satisfaction
  • Maintain detailed records of customer interactions and transactions

Essential Qualifications:

  • Strong communication skills, both written and verbal
  • Excellent problem-solving abilities
  • Ability to multi-task and prioritize in a fast-paced environment
  • Attention to detail and accuracy

Desired Experience:

  • Minimum 1 year of experience in customer service
  • Experience working in a remote or work-from-home setting

Salary & Benefits:

  • Minimum Salary: $45,000/year
  • Maximum Salary: $120,000/year
  • 100% Satisfaction Guarantee
  • Opportunity for growth and advancement within the company
  • Flexible work schedule

Job Tags

Remote work,

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